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Ride Now & Pay Later with Klarna
Want to buy now and pay later for your new bike? With Klarna, you can quickly and affordably purchase a new mountain bike complete with accessories without emptying your entire bank account.
HERE'S HOW KLARNA WORKS
Option 1: Shop Now, Pay Later
Your cycling journey can start today. Thanks to Klarna's buy now, pay later service, you can purchase the latest bike and pay up to 30 days later at your own convenience. Plus, Klarna returns are super easy! You can return any item you're unhappy with without waiting for refunds.
Option 2: Payment Instalments
Slice the cost of your bike purchase with Klarna UK. Pay for your goods over 3 interest-free instalments allowing you more flexibility when it comes to your finances. After paying your first instalment at Checkout, the following payments will be deducted 30 days and 60 days later from your account.
Track Payments Using the Klarna App
Download the Klarna App for ultimate control of your payments. Here you can track scheduled payments, make early payments and even 'snooze' payments for up to 10 days completely free of charge.
Klarna Pay FAQs
Who is Klarna?
Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. This allows customers payment flexibility when purchasing products, such as expensive bikes. Klarna has partnered with over 200,000 online stores, and over 85 million consumers worldwide have trusted them to securely handle their payments.
How does Klarna work?
Customers who checkout with the Klarna Pay in 30 Days option can experience 100% reassurance when shopping online. With Klarna UK, customers can return goods that aren't a good fit without having to wait for a refund. Customers love this option because they can choose when they want to pay within the 30-day timeframe.
How does Klarna Slice work?
The Klarna Pay in 3 option allows customers to spread the costs of their purchase over 3 interest-free instalments. The first instalment is paid at checkout, the second instalment is made 30 days later, and the third instalment will be 30 days after that.
Am I eligible to use Klarna Pay?
Customers paying with Klarna must be aged 18 and above. Before being approved, there is a soft credit check, but don't worry; this won't affect your credit score.
What happens if I cancel or return my order?
As soon as Sprockets Cycles has accepted your cancellation/return, Klarna will cancel the statement or refund your payment. The return will be reflected in the Klarna app immediately.
I have cancelled my order. How long will it take until I receive my refund?
Klarna refunds happen as soon as the store registers your cancellation or return. After this, the refund will be processed within 5 business days.
Is my payment information safe when using Klarna?
Payment information is processed securely by Klarna. No card details are transferred to or held by Sprockets Cycles. All transactions occur via connections secured with the latest industry-standard security protocols.
I've received a Klarna statement, but I've not yet received my goods.
You have 30 days to pay, and you don't need to pay right away. However, if your due date is near and there is no sign of your goods, please call Sprockets Cycles to check on delivery. You can also contact Klarna's Customer Service so that we can postpone the due date on your payment or put the order on hold in the Klarna app while you wait for the goods to arrive.
How can I get in touch to discuss my Klarna payment?
Visit Klarna app Klarna's Customer Service page for a complete list of FAQs, live chat and telephone options.